This Shipping Policy is part of our Terms & Conditions. Please read it carefully\u2014it applies to all orders placed via cincos.in.
\n1. Order Processing Time
\nOrders are typically processed within 1-2 business days (excluding weekends and public holidays) after payment is confirmed.
\nOrders placed on weekends or public holidays will be processed on the next business day.
\nIf there is any delay (stock issues, system maintenance, etc.), we will notify you via email or SMS.
\n2. Shipping Regions & Methods
\nWe currently ship to locations across India. International shipping is not available at present (or you may enable it if applicable).
\nShipping Method Delivery Time Estimate* Cost \/ Charges
\nStandard (Surface \/ Road) 5\u20137 business days \u20b9XX (varies by region)
\nExpress \/ Fast Shipping 2\u20134 business days \u20b9YY (higher rate)
\nLocal \/ Metro City Delivery 2\u20133 business days \u20b9ZZ
\n* Delivery times are estimates and do not account for delays caused by courier services, weather, strikes, or other unforeseen issues.
\n3. Shipping Costs & Free Shipping
\nShipping costs are calculated at checkout based on order value, weight, and destination pin code.
\nWe may offer free shipping for orders above \u20b9[Threshold] within specified zones.
\nFor remote areas \/ pin codes where courier service is limited, additional surcharges may apply, which will be transparently shown at checkout.
\n4. Order Tracking
\nOnce your order is dispatched, you will receive a tracking number by email or SMS.
\nUse this tracking code on our courier partner\u2019s website or via the tracking link we provide to monitor your delivery status.
\nAllow up to 24 hours for tracking updates to reflect in the system.
\n5. Change of Shipping Address
\nYou may request a change in the shipping address before the order is dispatched by contacting us (via email or phone).
\nOnce dispatched, we cannot guarantee address changes. Any misdelivery due to wrong address provided by the customer is the customer\u2019s responsibility.
\n6. Shipping Restrictions & Exclusions
\nWe do not ship to P.O. Boxes, Army \/ Military addresses, or certain remote \/ restricted areas where courier service is unavailable.
\nSome bulky or oversized products may have special shipping terms or may not be eligible for express delivery.
\n7. Lost, Damaged or Delayed Shipments
\nIf your package is lost, damaged in transit, or you don\u2019t receive it within the expected window, contact us at support@cincos.in (or your customer-service email) with your order number and details.
\nWe will initiate an investigation with the courier partner.
\nIf the parcel is confirmed lost, we will either re-ship the product (subject to stock) or issue a refund (excluding shipping charges, if non-refundable).
\nIf the parcel arrives damaged, please photograph the packaging and the product immediately and send to us; we will arrange for a replacement or refund as per our return policy.
\n8. Returns, Exchanges & Refunds
\nPlease see our Return & Refund Policy (link) for full details.
\nIn general, returned items must be unused, in original packaging, and returned within [5] days of delivery.
\nReturn shipping costs are normally borne by the customer unless the product is defective or damaged on arrival.
\n9. Customer Support
\nIf you have any questions or issues related to shipping, you may reach us via:
\nEmail: info@cincos.in
\nPhone: 9216175087
\nWorking hours: [e.g. Mon\u2013Fri, 9:00 AM \u2013 6:00 PM]<\/p>\n","protected":false},"excerpt":{"rendered":"
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